Mission & Values

Values

Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger.

Collaboration — We embrace different perspectives, approaches and methods to advance our mission. We seek a variety of perspectives and approaches to advance the best solutions, respect potential partners as valuable contributors, and form teams with distinctive and complementary perspectives in mind.

Compassion — We acknowledge the humanity, differing backgrounds and unique experiences of our colleagues, patients, families and ourselves by demonstrating respect, patience and kindness.

Determination — We are committed to overcoming obstacles to deliver on our mission as quickly as possible by making decisions and meeting challenges with a focus on the ultimate goal of lifesaving impact; acting with urgency, persistence and creativity; focusing on solutions and achievement; being driven by quality; finding new ways around problems; and getting curious rather than discouraged when the going gets tough. 

Excellence — We define the standard through the exceptional quality of our work by continuing to educate ourselves in our role and in our professional domain; being accountable for our work and outcomes; striving to maintain high-quality research, care and administrative service; ensuring teams are appropriately staffed; and valuing all employees and colleagues.

Innovation — We challenge conventional thinking and seek and foster transformative ideas and practices by supporting and embracing a continuous learning environment, seeking to understand by asking questions, listening with an open mind and encouraging the activation of bold and creative ideas. 

Integrity — We are a trustworthy and responsible partner to our patients, colleagues, and community. We achieve this by following through on commitments; holding each other and ourselves accountable; being transparent, honest, and acting with best intentions; and demonstrating public and private actions consistent with our values and mission.

Respect — We regard and honor each person’s individuality, experiences and traditions by listening and responding; speaking with truth and honoring others’ truths; appreciating and responding to everyone’s purpose as contributors to our mission; giving due consideration to others as equals to ourselves; and seeking to understand the motivations and drivers of our colleagues’, patients’ and community’s behaviors.